EMEA Nike Jobs - Retail Corporate

Project Manager Retail - Central Eastern Europe - EMEA Headquarters, Hilversum, NL, Netherlands

Main tasks

MISSION

To develop a consistent and exciting retail space portfolio in the CEE Distributors region (Eastern Europe, Middle East and Africa) by executing new builds, refurbishments and closures projects overseeing the schedule for the entire end to end process including design, engineering, procurement and construction activities.

RESPONSIBILITIES

Retail store project development

Follow up country space plans development and own project development process from A to Z.
Assist countries in site evaluation (from an architectural feasibility perspective).
Lead the design and project management of the distributor?s stores while coaching the country PM?s whilst assisting with the Store Opening Process and ensure all support is being given to open the store on time.
Review proposed cost model and planned development schedule.
Review each floor plan and give design direction balancing design and cost of fit out.
Calculate capacities to ensure store lay-out is in line with planned retail sales and Nike Brand standards.
Work together with the retail marketing team to ensure store lay-outs are in line with the Nike Brand standards.
Review and arrange for sign off of all design documents by the CEE Retail Director.
Guide countries in execution by working closely with the country project managers, local teams, architects, contractors and vendors.
Ensure quality of installation and construction by regular visits (key stores only), identify outstanding issues and ensure appropriate follow-up by the country retail team.
Work with the countries on identifying and planning store maintenance and change-out programs.
Update management team on a weekly basis for projects in progress in the designated region.

Order coordination

Place orders for Nike store fixtures and other retail elements.
Lead and facilitate logistics process from order to delivery.
Lead monthly review with Finance to track invoicing procedure. Track fixture charges for countries and ensure that countries are charged for fixtures received.

Training

Professionalize the retail design skills of the country project managers, by helping them improve their ability to design floor plans, brief architects, judge and value designs and installation.
Be actively involved in the development of the local project manager, by coaching them on design and project management practices.
Conduct introduction training for new project managers hired in country.
Introduce new concepts and developments to countries, ensuring roll out through group workshops.

Special projects

Identify CEE Distributors specific design requirements, create special concepts and drive execution of these projects.
Advice and support countries on how to lower construction & fit - out cost/m2 according to the local reality and the planed cost model looking at different alternatives with the local team but without compromising quality and brand standards.

REQUIREMENTS

Degree in Architecture and/or interior design is essential.

Minimum 3 years experience in relevant field and/or brand.

Retail experience essential.

Project Management experience essential.

Experienced in managing a monobrand store or shop-in shop from design, floor plan and installation and preferably a strong understanding of retail marketing and visual merchandising.

Pan European experience.

X-cultural skills and communication skills and influencing skills.

Team management experience.

Fluent in English - French is a plus.

Can-do positive attitude.

Retail Business Planner - Central Eastern Europe - EMEA Headquarters, Hilversum, NL, Netherlands

Main tasks

Create long-term strategic and short-term tactical plans that maximize revenue and profitability in order to achieve our financial objectives. This role will focus on the Central Eastern Europe Market and will sit within our European HQ, Hilversum.

This person will have experience of bringing new ideas and implementing change within retail. The role will manage the retail planning strategy and work closely with buying, allocation and country.

The role will report into the Director of Nike Factory Stores Central Eastern Europe (NFSCEE)and be a key support.

Responsibilities:

Strategic Planning:

Development and implementation of strategies for growth of the NFSCEE business, this will include:

Expansion
Operational improvements
Future structure
Process design

Communication:

Actively participate in creating a motivating work environment.
Actively participate in staff meetings and business reviews.

Other:

Implement new best practice Planning procedures
Lead the development of infrastructure of the tools in line with the Business structure. Bring modifications to the current model improving work efficiency, data mining and increased reporting capabilities.
Train and coach junior team members and country teams
Conduct new store analysis and work with Development, Merchandising, Operations, and Finance teams to create financial plans for potential new stores.

Requirements:
Education: 4-year Degree in Business
Experience: 5 years experience in a planning or business development ? preferably in a multi-store environment.
Exposure to complexities of doing business in a multi-currency environment and complex gross margin profitability planning.
Other: Retail math, financial planning and assortment planning skills with knowledge of automated planning systems including open-to-buy, distribution and reporting.
PCs, Excel, Word, and PowerPoint. Good analytical skills, detail-oriented and well organized.
Strong leadership & team management skills.
5 years within a similar role is essential for consideration
Experience/understanding of the Central Eastern Europe market preferable
Communication/Languages: Fluent in English. Both written and spoken.

Buyer - Nike Retail Outlet Stores - EMEA Headquarters, Hilversum, NL, Netherlands

Main tasks

MISSION

Define and lead the category strategy and vision for Nike Outlet Stores in Europe in order to guide optimal product assortment, collections and offerings.

RESPONSIBILITIES

Strategic planning and visioning, leadership and team mgt, influence and communication at the category level.
Develop monthly forecasts of sales and inventory for all basic and fashion styles and develop strategies to meet category financial goals. Own open to buy forecasts.
Be a key functional team member of the category team with a focus toward achieving business goals.
Coach, train and develop team.
Collaborate, partner and influence close-out drops category and business unit teams to drive the overall retail product needs for the category including build strategy.
Communicate category buying strategies, vision and business results to cross functional retail teams and category teams.
Participate in monthly business reviews with Allocation and Planning.
Set and execute promotional strategies in line with achieving business goals.

REQUIREMENTS

Managed a team/ coached and developed employees
Affinity with the Nike brand

EDUCATION

Bachelor?s degree

EXPERIENCE ESSENTIAL

Min 5 years Retail Buying Experience
Outlet or value retail experience

LANGUAGE

Fluent in English (written and spoken)

Employee Store Manager - EMEA Headquarters, Hilversum, NL, Netherlands

Main tasks

Based at our European HQ, Hilversum, and reporting directly to the Territory Manager you will be responsible for approximately 15+ FTE. The store is not open to the public but serves over 1000 employees plus visitors from all over the world to the campus. The store provides impeccable service for our employees while offering the latest product.

Mission

To lead the Employee Store Hilversum to provide the highest standards of retail service, presentation and sports expertise whilst also creating a developmental, educational, positive and motivational environment for all who work there, shop or visit.

Responsibilities

Plans the work of employees with a daily or short term focus. Supervises employees and sets individual goals. Coaches staff, supports development and provides significant input into hiring decisions, performance management recognition and rewards.
Responsible for all aspects of managing a store.
Manage people, store operations and store environment to achieve sales, service, organization, customer satisfaction and profitability goals and maintain operational standards.
Manage store's day to day revenue and payroll expense.
Manage associates, leads or Dept. managers and develop in-store talent.
Responsible for communication and delivery of rewards and recognition for store team.
Work with District or Area Manager and corporate Loss Prevention to address Loss Prevention issues within store.
Deliver a premium consumer and employee experience and implement/execute global and regional programs to drive business results.

Requirements

Min 5 years retail experience including minimum 3 year management experience.

Flexibility essential including evenings and Saturdays

Strong leadership skills

Ability to develop and motivate team

Reporting and financial experience

Affinity for Nike brand and lifestyle

Fluent English

Retail Buyer - Nike Football & Basketball - EMEA Headquarters, Hilversum, NL, Netherlands

Main tasks

Mission

Our Buyers build the line plan for our digital business to create compelling and innovative stories with our products for upcoming seasons. Seen as the expert on the consumer, the marketplace and the product, they?re responsible for influencing the creative vision of Nike?s future product lines. The role is responsible for the Nike Football & Basketball range.

Responsibilities

Strategic planning and visioning, leadership and team mgt, influence and communication at the category level.

Create the Nike retail positioning for the category.

Be a key functional team member of the category team with a focus toward achieving business goals.

Coach, train and develop team.

Collaborate, partner and influence geography category and business unit teams to drive the overall retail product and GTM needs for the category up front in the product creation process.

Act as the category product ambassador for Nike retail by sharing strategy, business results and retail realities.

Communicate category buying strategies, vision and business results to cross functional retail teams and category teams.

Participate in monthly business reviews with Allocation and Planning.

Requirements

Minimum 5 years retail Buying experience (preferable digital buying experience)

Expert in excel and experience with a merchandising system

Affinity with Nike lifestyle

Football & Basketball experience/interest

People management experience

Consumer Services Manager - E Commerce - EMEA Headquarters, Hilversum, NL, Netherlands

Main tasks

MISSION

To develop and manage best in class eCommerce consumer service experiences for Nikestore.com and NIKEiD.com eCommerce, whilst ensuring cost efficiency & alignment with other business functions.

You will report to the eCommerce Operations Manager and manage a team of 4 plus the outsourced call service centre.

RESPONSIBILITIES

Strategic Vision, Planning and Budgeting

Determine longer term consumer service strategy and annual planning. Proactively seek improvement opportunities. Build on existing Right Now Technologies solution to optimize our toolset. Apply IVR expertise to optimize our set-up.
Liaise with other business functions within Digital Commerce for identifying x-area strategic opportunities ? within the European team and the Global team in the USA.
Develop budget, forecast and track actuals. Keep business sponsor up-to-date about performance of actuals vs. budget and forecast
Help developing the overall consumer and customer service strategy for Nike Europe, across channels.

Manage Consumer Service team and the Call Center (outsourced)

Manage daily business operations to overall service level expectations/standards, including consumer service and queries, returns and refunds.
Manage vendor relationship with our 3rd party vendor and monitor their performance. Make regular visits to our Call Center in Amsterdam.
Review, negotiate and conclude contracts between Nike and our 3rd party vendor for the Consumer Service function.
Lead issue resolution and ensure learnings are cycled back into process improvement. Ensure consumer case escalations are quickly picked up and resolved.
Manage a team of consumer service analysts to ensure consistent focus on consumer experience, service levels and costs.

Process Improvement

Establish an atmosphere for continued process improvement. Work with Business Process Expert and business analysis team to recommend system and process enhancements, define requirements, test and implement solutions.
Proactively seek innovative approaches to service recovery efforts. Analyze root cause, make recommendations and implement process improvements.
Proactively analyze and communicate trends/themes generated from consumers? feedback to the appropriate business groups.

Projects

Actively lead and drive smaller projects for process improvements.
Participate and own Consumer service track in cross functional or global projects.

REQUIREMENTS

Education: 4-year Degree (e.g. Bachelor?s) in Operations, Consumer Services, eCommerce.

Experience: Minimum 6 years in a Consumer-focused Operational environment, preferably eCommerce, including knowledge of Right Now Technologies, IVR systems and Consumer service best practices.

Experience in strategic operational project management characterized by: Cross-boundary effort, high complexity and scope and complex deployment.

Experience in a Global environment and/or international brand.

Technical: Significant knowledge with Windows based software, internet, and phone systems. Right Now Technologies. IVR systems.

Communication/Language: Effective, positive verbal and written communication skills. Fluent in English, verbal and written. Other languages, especially French, German, Italian, Spanish and/or Dutch preferred.

Management/Leadership: Possess leadership skills to pull together a team and get things done. Detail minded with strong organizational skills to prioritize multiple tasks and manage time to ensure the needs of the business are met.

Other: Strong consumer service skills. Demonstrated ability to work collaboratively in a group to achieve a common goal. Ability to negotiate effectively and network within/outside the organization. Commercially savvy, understands online customer.

Prepared to visit the Contact Center in Amsterdam one a week / once every 2 weeks.

USA travel once-twice per year.

Extended availability especially during our November/December peak season.

On top of points already called-out, good working knowledge about most of the following: Order fulfillment, Sales, Distribution and Logistics processes (including returns processes and IT systems), policies and ?best practices?. Understanding of financial and business concepts, ability to analyze business operations, and understanding of Nike profitability necessary.

Lease Acquisition Manager - EMEA Headquarters, Hilversum, NL, Netherlands

Main tasks

RESPONSIBILITIES

Partner with BIZ to develop expansion as integral part of the regions strategic plan:

Develop fact-based approach for rollout plans.
Design performance targets for site selection.
Based on Biz needs develop growth and capability plan (pipeline 3 year).
What type of retail needed ( concept stores).
Obtain market Re agencies to manage/supporting the transaction process.

Manage the lease negotiation process:

Coordinate with RE agencies to build solid fact base.
Detailed property assessment.
Technical requirements/ due diligence.
Benchmark comparables for site assessment.
Leasehold considerations.
Outline lessor/lessee demarcations.
Develop financial model for site decision.

Based on biz inputs & external perspective develop solid pro-forma store performance:

Target setting based on external benchmarks.
Build marketplace reality (rent, wages) and biz reviews of existing stores into AR?s.
Coordination of AR process.

Requirements:

Retail experience essential ideally with international brand.

Pan European Experience

5-6 years in similar senior role

Degree in real estate or similar

You will not manage a team but be able to work with matrix environment

Excellent Communication Skills

Role is approved as of June 1st 2010

Praktikant Retail - Germany HQ - Frankfurt, Germany

Main tasks

Zur Unterstützung unserer Retailabteilung suchen wir ab dem 1. September 2010 für die Dauer von 6 Monaten Verstärkung.
Als Praktikant/in haben Sie Gelegenheit die spannende und abwechslungsreiche Arbeit im Bereich Retail kennen zu lernen und beim Aufbau neuer Nike Shops und Flächen zu unterstützen.
Ihr Aufgabengebiet:

Organisation und Koordination bei der Eröffnung neuer Shops und Nike Flächen

Bearbeiten von Bestellungen

Lagerverwaltung

Erstellung von Analysen und Statistiken

Enge Zusammenarbeit mit dem Retail Management Team

Administrative Tätigkeiten
Ihr Profil:

Studium (Uni/FH) mit abgeschlossenem Vordiplom, gerne BWL, Architektur, Bauwesen oder Marketing

Erste praktische Erfahrung durch kaufmännische Ausbildung oder Praktika

Sehr gute Deutsch- und Englischkenntnisse

Sicherer Umgang mit MS Office

Gute Auffassungsgabe

Zuverlässige und selbständige Arbeitsweise

Wenn Sie sportbegeistert und allem Neuen aufgeschlossen gegenüber stehen, proaktiv und belastbar sind sowie über ein ausgeprägtes Organisationstalent verfügen, dann sind Sie bei uns als Praktikant/in herzlich willkommen.

Buyer Retail - Nike Women's Sportswear - EMEA Headquarters, Hilversum, NL, Netherlands

Main tasks

MISSION
Our Buyers build the line plan for our retail locations to create compelling and innovative stories with our products for upcoming seasons. Seen as the expert on the consumer, the marketplace and the product, they?re responsible for influencing the creative vision of Nike?s future product lines. The role is responsible for the Nike Women's Sportswear range

RESPONSIBILITIES

Strategic planning and visioning, leadership and team mgt, influence and communication at the category level.
Create the Nike retail positioning for the category.
Be a key functional team member of the category team with a focus toward achieving business goals.
Coach, train and develop team.
Collaborate, partner and influence geography category and business unit teams to drive the overall retail product and GTM needs for the category up front in the product creation process.
Act as the category product ambassador for Nike retail by sharing strategy, business results and retail realities.
Communicate category buying strategies, vision and business results to cross functional retail teams and category teams.
Participate in monthly business reviews with Allocation and Planning.

REQUIREMENTS

Minimum 5 years retail Buying experience
Expert in excel and experience with a merchandising system
Affinity with Nike lifestyle
Sportswear or urban brand experience/interest
People management experience

Store Manager - Germany Inline Stores, Germany

Main tasks

Für unsere NIKE Stores suchen wir deutschlandweit regelmäßig

Store Manager (m/w)

Sie tun für Ihre Kunden so gut wie alles, um die von uns gesteckten Verkaufs- und Serviceziele zu erreichen. Dabei überzeugen Sie mit Ihrer Begeisterung für Sport und tragen den Nike Spirit weiter.

Ihre Aufgabe besteht in der Vermittlung klarer Zielsetzungen und der Analyse der erreichten Fortschritte. Hierzu ist ein selbständiges und verantwortungsbewusstes Arbeiten notwendig. Durch Ihre persönliche Kompetenz verstehen Sie es, ein Team von Mitarbeitern für Sportmode, Verkauf und Service zu begeistern sowie diese zielorientiert zu führen und zu motivieren.

Was Sie mitbringen sollten?

Erfahrung und Spaß an Mitarbeiterführung und -entwicklung
Fähigkeit, als Vorbild ein Team zu motivieren
Fundierte Fähigkeiten in der Geschäftsplanung, um unsere Umsatz- und Profitziele zu erreichen
Betriebswirtschaftliche Kenntnisse und analytische Fähigkeiten
abgeschlossene kaufmännische Ausbildung bzw. betriebswirtschaftliches Studium
mehrjährige Berufserfahrung im Store Management sowie Handelserfahrung
hohes Servicebewusstsein, Flexibilität und Belastbarkeit
gute Englischkenntnisse in Wort und Schrift
Gute PC Kenntnisse (MS Office)

Wir freuen uns auf Ihre aussagekräftige Bewerbung unter Angabe des frühestmöglichen Eintrittstermins und Ihrer Gehaltsvorstellung vorzugsweise über unsere Homepage www.nikebiz.com oder per E-Mail unter nikejobs.germany@nike.com.

Category Buying Director - Nike i.D. - EMEA Headquarters, Hilversum, NL, Netherlands

Main tasks

Responsible for collecting Nike consumer insights, briefing into the global categories, influencing product creation, selecting the line for top SKU effectiveness and profitability, and determining how the line flows to and through consumers. The defined category is Nike i.D. including online and studios.

Role Criteria:

Overall

- Provides leadership to managers, supervisors and/or professional staff

- Is accountable for the performance and results of multiple related units

- Develops departmental plans, including business, production and/or organizational priorities

- Decisions are guided by resource availability and functional objectives

Business Expertise

- Applies business and management expertise to achieve financial and operational objectives within or across disciplines or departments

- Ownership of Nike i.D. in Europe

Delivering Solutions

- Identifies and resolves complex technical, operational and organizational problems

Impact

- Is accountable for the performance and results of related disciplines or departments

- Makes decisions guided by functional business plans that impact the support and funding of projects, products, services and/or technologies

Role in Brand Protection/ Promotion

- Performs work in support of brand plans; integrates company mission into daily work and planning; leads or participates in key initiatives, programs or products with moderate to wide visibility

- Responsible for actions and managing risks that have shared or moderate impact on own business and have limited short-term impact on company assets

- Decisions and actions impacting company image require senior leadership oversight and/or are constrained by policies

Leadership

- Develops departmental plans, including business, production and/or organizational priorities

- Manages resources to ensure financial and operational objectives are met

Key Job Accountabilities

Manages team and sets team and individual goals that align with department and function goals.

Coaches staff, creates opportunities for staff development, makes hiring decisions, drives performance management, recognition and rewards.

Develops team structure that facilitates and maximizes individual and team performance.

Provide leadership and strategic vision for all aspects for multiple categories for a particular area of the retail business.

Set Category team financial standards and leverage team resources to maximize revenue and profitability.

Lead the monthly forecasts of sales and inventory and the development of strategies to meet financial goals.

Develop and manage process for open to buy forecasts.

Partner and influence strategic planning and budgeting process with GM and ensure that process supports category strategies and business strategy.

Drive a balanced, effective product assortment that meets or exceeds revenue targets and growth (manage SKUs, price, flow, cadence, color, etc)

Communicate buying strategies, vision and business results to senior leadership, category leadership, business unit leadership and field teams

Drive merchandising plans and strategies that support key seasonal stories and initiatives and related promotional efforts.

Select, lead, evaluate, coach, train, and develop the team.

Requirements:

Minimum 8 years relevant experience within a senior buying role in retail

Digital Experience essential

Loss Prevention/Health & Safety Territory Manager Western Europe - EMEA Headquarters, Hilversum, NL, Netherlands

Main tasks

MISSION

Drives store compliance, delivery and monitoring of Loss prevention & Health & Safety programs and administration on a day to day basis partnering EHQ based LP team members and store teams.

RESPONSIBILITIES

Deliver Results

Drive consistent execution of all LP/HS strategies and programs at store and country level
Execute initiatives in partnership with European stakeholders and Global LP/HS team in the following areas; LP/HS Programs, training materials, operating procedures, compliance and communications
Actively participate in delivering the LP/HS scope and strategy as defined.
Identify Regional specific requirements, legal/governmental and industry driven.
Be responsible for delivering and evaluating training of the field and store teams relating to LP/HS programs
Be responsible for the monitoring the implementation of Health & Safety in store to reduce accidents and claims
Continually monitor and evaluate the store teams effective use of LP/HS Programs recommending revisions and adjustments where necessary.

Lead and Influence Others / Team management

Build energy and excitement within the LP/HS team. Create a sense of trust, open communication and respect among field teams. Effectively recognize individual and team accomplishments.
Drive consistent execution of all LP/HS strategies and programs at store and country level
Carry out LP/HS Audits and Risk Assessments in store
Be the Subject Matter Expert for all LP/HS topics for the store teams
Be the primary coach educator for field and store teams for LP/HS
Where necessary support Nike Retail in prosecutions of known offenders
Lead and/or take part in investigations of accidents and/or incidents
Support the Audit controls specialists monitoring of LP/HS programs by providing information and progress updates when requested
Ensure technology is correctly deployed and maintained within our stores infrastructure
Evaluate LP/HS programs success
Respond to LP/HS emergencies, whenever and wherever they occur.
Update business Loss Prevention Director on progress and successes.

Make Good Business Decisions

Constantly strive to create a common Global Process mentality in our work/business.
Assist in developing the use of LP/HS systems.
Ensure regulatory compliance by region/country.

Communicate Effectively

Deliver relevant LP/HS messages to functional end users, management, and stakeholders.
Contribute to regular LP/HS communication e.g. Newsletters, best practice sharing
Escalate issues as needed to LP/HS Director and LP/HS Operations manager.
Be the Territories point of contact for all communication.

Champion and Embrace Change

Participate in all Transition Management related efforts.
Support end users with process & systems expertise during and after Program delivery.
Advocate compliance in use of new processes and systems.

REQUIREMENTS

Education: 4-year/university Degree in Business, or other relevant subject area.

Experience: 5 years retail experience, 2-3 years of LP expereince, team management experience.

Technical: Proficiency in Word, Excel, Powerpoint, preferred. Understanding of Loss Prevention, Health & Saftety, Retail admin and store systems/equipment critical. Nike knowledge a benefit but not essential.

Communication/Language: Strong verbal and written English communication skills, including meeting facilitation and presentations. Ability to clearly articulate goals and objectives. Strong information seeking skills and drive to make things happen. Ability to understand challenges or underlying concerns, share ideas, and develop effective responses or elevate to higher management. Ability to work independently and cooperatively in a diverse group. Ability to network, influence, and utilize internal and external resources. Ability to exercise high degree of professionalism.

Management/Leadership: Demonstrated leadership capability, including ability to motivate and mentor others within work group. Ability to lead initiatives and teams.

Other: Mobility around office environment and Nike campus to attend meetings. Normal office environment. Ability to sit at desk for extended periods of time, use manual dexterity to write and manipulate keyboard, use auditory acuity to hear and communicate and use visual acuity to view written and electronic material. Ability to use computer and general office equipment (phone, calculator, fax machine, copy machine).

Travel: Amount varies - Domestic and International.

Personal Administrator - Nike Retail - EMEA Headquarters, Hilversum, NL, Netherlands

Main tasks

There are currently no PA roles available, however open applications from strong candidates are always welcome for any future roles.

We are accepting open applications fro future possible roles supporting our retail general management team. This role requires flexibility, proactive thinking, strong PA experience and the ability to manage a senior manager?s diary and workload.

Responsibilities:

General Support:

Performs a wide range of administrative duties, involving but not limited to, the following:

Researching and composing correspondence on behalf of the executive, producing expense reports and purchase orders; attending meetings and tracking decisions and actions that emerge from discussions; updating organizational charts; coordinating department or equipment moves; ordering and maintaining office supplies; reviewing and screening incoming mail; establishing and maintaining hard and soft copy files; and copying and distributing materials
Acts as a liaison between executive and staff, other departments, community organizations, customers, vendors, and regulatory agencies. Analyzes and synthesizes information for dissemination.
Screens calls and visitors, responds tactfully and promptly to inquiries and resolves problems within wide scope of authority.
Communicates instructions and requests on behalf of the executive.
Effectively interacts with other executives and board members to furnish and obtain information.
Frequently handles highly confidential and specialized information, including sensitive, strategic, organizational issues.
Typically serves as the central resource for business group information and processes.

Logistics:

Manages a complex calendar and orchestrates a full range of meeting, event, and travel arrangements. Informs internal/external contacts of venue requirements, room set-up, catering, and materials delivery needs.
Utilizes Nike's on-line reservation system to ensure that Nike travel policy is followed in order to provide cost-effective and convenient travel arrangements.
Works with travel agents, airlines, and others regarding planning and customer service issues.

Presentations:

Utilizes expert computer skills and business knowledge to create high quality graphic and text presentations often under tight timeframes and limited direction. Interprets needs, determines and produces effective presentation layout and text, and organizes final documents.

Reports:

Researches, gathers, compiles, computes, formats, and interprets data and information to produce highly confidential and special reports requiring the identification and selection of relevant information from a variety of sources.
Maintains and updates on-going reports.
Manages the process of ensuring effective channels of communication and data sharing among the business group leadership team.

Requirements:

5 Years experience in an executive/director support level capacity, ideally for multiple managers

Ability to work alone and manage a busy schedule

Flexibility essential

Travel during meetings etc.

Experience in retail a distinct advantage

Technical:
Extensive knowledge of modern office practices, procedures, and equipment. Expert skills in Microsoft Office products including Word, Excel, and PowerPoint.

Fluent in English

Loss Prevention/Health & Safety Audit Control (Focus on Inventory) - EMEA Headquarters, Hilversum, NL, Netherlands

Main tasks

MISSION

Supports the drive toward store compliance, delivery and monitoring of Loss prevention & Health & Safety programs on a day to day basis partnering Field based LP team members and store teams. This role is focused on Inventory Management

RESPONSIBILITIES

Deliver Results

Support the drive for business process compliance for Loss Prevention and Health & Safety
Actively participate in delivering the LP/HS scope and strategy as defined.
Manage all aspects of the Health & Safety program to reduce accidents and claims
Support the development and delivery of training relating to LP/HS programs as agreed with stakeholders.
Continually monitor and evaluate Program delivery
Provide quality information to the LP/HS Territory Managers and Market Investigators on a daily basis enabling them to successfully execute their roles
In partnership with Inventory Management, Sales Audit and Supply Chain teams analyse and report on issues and areas of loss within Retail stores
Administer Audit process, reporting outcomes
Administer Health & Safety reporting and records keeping with the LP/HS Operations Manager
Update business LP/HS Operations Manager on program progress and successes
Contribute to regular LP/HS communication e.g Newsletters, best practice sharing
Be the main point of contact for LP/HS Market Investigators and Territory Managers relating to information that supports investigations
Administer and track, field and store teams participation in LP/HS programs.
Continuously develop reporting tools ensuring KPI?s are reported regularly to stakeholders.

Make Good Business Decisions

Be responsible for monitoring of LP/HS program delivery escalating issues to LP/HS Operations Mgr
Effectively operate LP/HS systems and tools
Create surveys to assist in the evaluation of LP/HS programs

Communicate Effectively

Deliver relevant LP/HS messages to store teams
Contribute to regular LP/HS communication e.g. Newsletters, best practice sharing.
Escalate issues as needed to LP/HS Director and LP/HS Territory Manager.

Champion and Embrace Change

Participate in all Transition Management related efforts.
Support end users with process & systems expertise during and after Program delivery
Advocate compliance in use of new processes and systems.

REQUIREMENTS

Education: 4-year/university Degree in Business, or other relevant subject area.

Experience: Min 3 years of retail operations and/or Loss prevention experience

Technical: Proficiency in Word, Excel, Powerpoint, preferred. Understanding of Loss Prevention, Health & Saftety, Retail admin and store systems/equipment preferred but not essential. Nike knowledge a benefit but not essential.

Communcaition/Languages: Ability to communicate with store teams and stakeholders. Fluent in English. Both written and spoken.

Other: Understand and apply strong reporting and thorough analytical skills to support investigations. Mobility around office environment and Nike campus to attend meetings. Normal office environment. Ability to sit at desk for extended periods of time, use manual dexterity to write and manipulate keyboard, use auditory acuity to hear and communicate and use visual acuity to view written and electronic material. Ability to use computer and general office equipment (phone, calculator, fax machine, copy machine).

Travel: not typical but could be required occasionally - Domestic.

Loss Prevention/Health & Safety Territory Manager Central Eastern Europe - EMEA Headquarters, Hilversum, NL, Netherlands

Main tasks

MISSION

Drives store compliance, delivery and monitoring of Loss prevention & Health & Safety programs and administration on a day to day basis partnering EHQ based LP team members and store teams.

RESPONSIBILITIES

Deliver Results

Drive consistent execution of all LP/HS strategies and programs at store and country level
Execute initiatives in partnership with European stakeholders and Global LP/HS team in the following areas; LP/HS Programs, training materials, operating procedures, compliance and communications
Actively participate in delivering the LP/HS scope and strategy as defined.
Identify Regional specific requirements, legal/governmental and industry driven.
Be responsible for delivering and evaluating training of the field and store teams relating to LP/HS programs
Be responsible for the monitoring the implementation of Health & Safety in store to reduce accidents and claims
Continually monitor and evaluate the store teams effective use of LP/HS Programs recommending revisions and adjustments where necessary.

Lead and Influence Others / Team management

Build energy and excitement within the LP/HS team. Create a sense of trust, open communication and respect among field teams. Effectively recognize individual and team accomplishments.
Drive consistent execution of all LP/HS strategies and programs at store and country level
Carry out LP/HS Audits and Risk Assessments in store
Be the Subject Matter Expert for all LP/HS topics for the store teams
Be the primary coach educator for field and store teams for LP/HS
Where necessary support Nike Retail in prosecutions of known offenders
Lead and/or take part in investigations of accidents and/or incidents
Support the Audit controls specialists monitoring of LP/HS programs by providing information and progress updates when requested
Ensure technology is correctly deployed and maintained within our stores infrastructure
Evaluate LP/HS programs success
Respond to LP/HS emergencies, whenever and wherever they occur.
Update business Loss Prevention Director on progress and successes.

Make Good Business Decisions

Constantly strive to create a common Global Process mentality in our work/business.
Assist in developing the use of LP/HS systems.
Ensure regulatory compliance by region/country.

Communicate Effectively

Deliver relevant LP/HS messages to functional end users, management, and stakeholders.
Contribute to regular LP/HS communication e.g. Newsletters, best practice sharing
Escalate issues as needed to LP/HS Director and LP/HS Operations manager.
Be the Territories point of contact for all communication.

Champion and Embrace Change

Participate in all Transition Management related efforts.
Support end users with process & systems expertise during and after Program delivery.
Advocate compliance in use of new processes and systems.

REQUIREMENTS

Education: 4-year/university Degree in Business, or other relevant subject area.

Experience: 5 years retail experience, 2-3 years of LP expereince, team management experience.

Management/Leadership: Demonstrated leadership capability, including ability to motivate and mentor others within work group. Ability to lead initiatives and teams.

Travel: Amount varies - Domestic and International.

Senior Allocator Nike Owned Stores - EMEA Headquarters, Hilversum, NL, Netherlands

Main tasks

Mission

Lead multiple categories to meet and exceed financial goals by ensuring that right inventory is planned for and delivered to the right store at the right time. Collaborate with buying, planning, distribution center, supply chain and business unit to support strategy that aligns future financial and product opportunities.

Responsibilities

Drive sales and profitability by leading and owning the Product Flow process, from the hand over of top line assortments by the buyers to mark-downs sales in stores. Initiate the information flow to the stores and Territories providing clarity on required assortments by store and tracking performance towards delivering these.
Train and coach the Allocation Team to become successors within the team, and help them manage and structure their workloads in an efficient manner. Specifically, responsible to create successful reporting package for Allocation team that consolidates, analyzes and communicates size and location-based performance, including sales/inventory comparisons, seasonality and marketing impacts. Ensure analysis identifies business opportunities and gives clear direction to Allocation Team.
Develop and maintain relationships within Nike retail, Supply Chain, Store Operations, Territory Managers and Nike business units to assure product availability and maximize sales in stores. Provide the stakeholders with information about current trends and future needs for all stores by using information from the stores and the merchandising systems.

Requirements

Retail experience essential

Retail Allocation experience essential

Product and analytical skills

Team management experience (more than 1 person)

5 years merchant buying and/or allocating experience for a multi store retailer

Retail Operations Director Europe - EMEA Headquarters, Hilversum, NL, Netherlands

Main tasks

MISSION

We are currently looking for an experienced Retail Operations Director based at our European HQ (Netherlands). The role will manage the Operations and Loss Prevention teams and report directly to the VP of Retail. The role supports the "back of house" in regards to the stores and does not have P&L accountability. We are looking for a strong process, procedure and audit focused retailer who through their knowledge can raise the standards within retail operations.

RESPONSIBILITIES

Develop strategies necessary for the development and implementation of retail best practices, operational standards, business processes, and policies and procedures.
Establish key benchmarks and performance measures to assess operational effectiveness. Establish processes to analyze results and develop plans for improving business practices to maximize profitability.
Oversee Loss Prevention function and ensure that effective programs are in place to safeguard company assets and minimize potential losses.
Partner with retail field leadership to integrate implementation and delivery of operational improvements and related communications and training with overall retail business plan.
Provide expertise on store development projects to ensure efficient use of capital and company assets.
Develop overall communication and training strategy to ensure that stores have necessary information and education resources to consistently execute operational standards.
Select, lead, evaluate, coach, train, and develop a team of Retail Operations professionals and Managers.
Supporting both geographies and all businesses (owned, NFS and FRANCHISE/PARTNER).
Leadership/Strategic influencing and great People mgt.

REQUIREMENTS

10 years + retail experience in management roles

Affinity with the Nike brand & lifestyle

Managed large teams

Multi site management experience

Pan European/International experience

Fluent in English, both written and spoken.

Visual Merchandiser - Greece, Greece

Main tasks

The right candidate should have:

A degree in Interior Design/ Visual Merchandising
At least 1 year visual merchandising experience in clothing/footwear/accessories industry
Good PC skills (Word, Excel, PowerPoint, Outlook)
Good English language understanding
Valid driver's license and car
Ability to travel

Associate Technical Producer - EMEA Headquarters, Hilversum, NL, Netherlands

Main tasks

We are currently looking for an Associate Technical producer for our online digital retail business at Nike. The role reports directly to the Technical Producer

Mission:

To manage the creation, execution, and marketing of digital communications to support key category and commerce initiatives as well as provide web development of storefront creative?s.

Responsibilities Include:

Site Production / Administration:

Facilitate & administer the production process for publishing styles for eCommerce environments via in-house and 3rd party hosted workflow management systems, web studios, and databases.
- PCAT, Endeca Studio, Teamsite.
Facilitate & administer the production process for publishing product content on Nike affiliate sites.
- Manage calendar of affiliate asset requirements and schedule production resources accordingly with the production manager.
- Coordinate the gathering of creative assets from designers, copywriters, and developers.
- Administer creative assets via affiliate online admin. tools
- Administer updates as needed to affiliate taxonomy category mapping tools.

Site Development:

Develop Flash assets to support storefront creative?s. Take Photoshop and other creative asset files to convert into optimized Flash assets.
Utilize versioning and shared server technology to work globally on projects
Manage Teamsite to push content

Problem Solving:

Troubleshoot and facilitate resolution of creative and technical issues related to user experience and site functionality.
Coordinate with IT resources to identify problems, develop fixes, and address root causes with long term solutions. Develop

Reporting and Analysis:

Analyze PCAT production reports to track production progress and identify any key styles requiring higher prioritization.
Research PCAT data and facilitate support from IT as needed.

Minimum Requirements:

2-4 years related experience, including at least 2 years as an Associate Producer/Production Assistant in a corporate setting or vendor/agency.

Education at degree level

English - fluent at both written and spoken level

Technical:

Creative and conceptual thinker able to develop innovative solutions to problems and leading-edge design.
Strong technical & production knowledge in the digital space
Ability to manage multiple projects on various levels with different and converging timelines.
Programming languages: Flash CS3 and CS4, Flex 3, Flash Builder, developing for Flash 9 and 10 players, Actionscript 3, CSS, HTML, DHTML, JavaScript, and XML
Programming best practices such as design patterns and coding documentation
Familiarity with Adobe Photoshop, Illustrator and InDesign

Communication/Language:

Strong verbal and written communication skills.
Ability to clearly articulate goals and objectives.
Strong information seeking skills and drive to make things happen. Ability to understand challenges or underlying concerns, share ideas and develop effective responses or elevate to higher management.
Ability to work independently and cooperatively in a diverse group. Ability to network and utilize internal and external resources. Ability to exercise high degree of professionalism.

Management/Leadership (if applicable):

Ability to identify effective solutions, collaborate with peers, and motivate towards results.

Retail Planner Nike Factory Stores - EMEA Headquarters, Hilversum, NL, Netherlands

Main tasks

We are currently looking for a Retail Planner for our Outlet buisness in Europe.

Responsibilities include:

Long Term Planning:

Support the Senior Planner by the development of the forecasted Fiscal Year sales, receipt, markdown, transfer, and inventory turn plans for the Factory business, to the department/store or sub-department/store level to achieve top line business targets set by the Planning Manager. Deliver buisiness plans and communicate them with Merchandising, Operations, and Finance teams in combining fiscal plans

Report these numbers through, finance tools ( IP, Essbase, etc)

Seasonal Planning:

In Season Trading:

Maintain all Fiscal Year sales, markdowns, receipt, transfer, gross/net margin and inventory turn plans, and re-plan, as needed, to reflect current business trends. Monitor performance to plan, review weekly Open-to-Buy/stock and sales and work with Planners, Buyers, Area Managers and BU?s in execution of these financial trading in season numbers. Assume support role in managing all product flow to the stores including transitions, futures, prop and close-out from all retail concepts.

Track against seasonal sub-dept plans to identify risks or opportunities to sales and inventories. Work with the Buyers and Planners to identify sub-dept MD?s needed to maintain a healthy inventory whilst maintaining margin targets.

Store Planning:

Work with AM?s to plan store revenues inline with the topline plans, store budget and forecasts at the start of each month. Communicate the monthly store sales and regional targets to the allocation team timely to enable the success planning of monthly orders. Re-forecast monthly and work with Buyers to determine regional specific actions/adjustments to support sales and inventory issues.

Reporting:

Be responsible for the execution, maintenance and distribution of the Weekly and Monthly sales reports required by the business. Take ownership on improving reports in general and support business with standardizing reports and ad hoc reporting.

Assist in implementing new Planning procedures, aligning the org with IT involving new planning and merchandising tools. Support development of the tools in line with the Business structure. Bring modifications to the current model improving work efficiency and data analysis.

Conduct new store analysis and work with Retail Development, Merchandising and Operation teams to create floor plans for potential new stores.

Experience:

Computer Skill: IBM, proficiency with MS Office software (Excel, Work, PowerPoint, etc.), email, internet. Experience with multi-store merchandising systems, retail math, and multi-currency calculations. PC & E-mail - 50%, Interpersonal - 30%, Phone - 10%, Travel - 10%

4-year degree or 1-3 years experience in planning or buying in a multi-store environment. Exposure to complexities of doing business in a multi-currency environment and complex gross margin profitability planning.

Retail math, financial planning and assortment planning skills with knowledge of automated planning systems including open-to-buy, distribution and reporting. Systems experience with SVi (Island Pacific) or other planning tool, PCs, Excel, Word, and PowerPoint.

Good analytical skills, detail-oriented and well organized.

Team player. Strong leadership & team management skills.

Fluency in English (written and verbal). Strong communication and presentation skills.

Coach (Abteilungsleiter) - Germany Factory Stores, Germany

Main tasks

MISSION
As part of the store management team, to successfully manage the sales floor in accordance with Nike philosophy, policies and procedures.

CORE ACCOUNTABILITIES

Customer Service
To lead by example in terms of Nike customer service standards, playing an active role in serving customers on a daily basis and providing management support to deal with more complex customer queries or complaints.

Sales Floor Management
To assist with staff scheduling, ensuring optimum coverage as per the needs of the business. With ASM, monitor coverage on a day-to-day basis. Manage all daily activities on the sales floor including customer service, cash and wraps, merchandising standards and general housekeeping. To assist ASM with opening and closing of the store and daily cash reconciliation.

Coaching
With the Assistant Store Manager, overall responsibility for managing performance of the store team providing regular feedback, training and development. Responsible for motivating the team to achieve sales targets.

Communication
To assist the Store Manager in conducting regular store meetings in order to communicate key information and to provide a forum for training. Communicate targets and objectives to sales floor team on a daily basis.

Training & Development
To work with the ASM and ISM(s) to run regular training sessions for all members of the store team in: product knowledge, customer service, selling skills, merchandising, inventory control, loss prevention and store operations.

Merchandise management
To provide feedback on store sales and customer insights to the rest of the Store Management team. To work alongside the In Store Merchandiser (ISM) in order to develop a thorough working knowledge of Nike merchandising standards, ensuring that product is displayed and merchandised to a high visual standards at all times. To work with the store team in order to maintain standards on the sales floor. To ensure that replenishment routines are established and communicated to the team and to monitor all replenishment activity.

Recruitment
To assist with the recruitment and selection of all members of the store team, working with the relevant Regional departments and other members of the in store management team to ensure that a fair and consistent process is used and that all successful candidates meet the criteria outlined by Nike.

CORE COMPETENCIES

Values people (Sensitivity)
They are at ease with a wide range if individuals. They enjoy differing personalities and adapt their approach to accommodate those differences.

Coaching and counselling
Skilful in setting goals, providing timely feedback and coaching employees at all levels.

Team management
They monitor team effectiveness and make changes to improve team performance.

Results orientation
Always know where the goal is. Think in terms of progress toward goals.

Self - Assurance
Self confident and trust their own judgement and ability. Self-reliant; Don't rely on others for approval.

Resource efficiency / Multi-tasking
Effectively manages inventory, people, time and money. Understand the relationship between efficiency and profitability. Effectively manage multiple priorities.

Visual Merchandiser - Greece, Greece

Main tasks

Implement the overall visual presentation standard of Nike product, seasonal brand and product initiatives in managed space and optimize store layout, capacity and assortment plans.

The right candidate should have:

A degree in Interior Design/ Visual Merchandising
At least 1 year visual merchandising experience in clothing/footwear/accessories industry
Good PC skills (Word, Excel, PowerPoint, Outlook)
Good English language understanding
Valid driver's license and car
Ability to travel

Verkäufer in Teilzeit 30 Stunden (m/w) - Germany Factory Stores, Germany

Main tasks

Wir suchen ab sofort für unseren NIKE Factory Store Metzingen:

Verkäufer/-in Teilzeit (30 Std./Woche)

Sie sind eine hoch motivierte, freundliche Persönlichkeit mit der Leidenschaft für NIKE Produkte. Sie können durch Ihr Produktwissen, sowie einen außergewöhnlichen Service unsere Kunden begeistern.
Sie geben Ihr Know-how sehr gerne an Kunden und Kollegen weiter und haben Erfahrungen im Verkauf. Durch Sie bekommt der Kundenservice eine besondere Bedeutung und wird ein außergewöhnliches Einkaufserlebnis. Dann sind Sie genau die richtige Person für unser Team. Was Sie sonst noch mitbringen sollten? Idealerweise haben Sie eine Ausbildungs Servicebewusstsein, Flexibilität, Begeisterungsfähigkeit und Sportinteresse.

Wenn Sie wie wir, Dinge besser machen wollen und in einem Unternehmen erfolgreich sein möchten, das Kundendienst an erste Stelle stellt, dann sind wir gespannt auf Ihre Bewerbung.

Wir freuen uns auf Ihre vollständige Bewerbung unter Angabe Ihres frühesten Einstiegstermins über www.nikebiz.com oder per Post:

NIKE Factory Store Metzingen
z. Hd. Jeannette Küching
Reutlinger Straße 63
72555 Metzingen

Director of Stores - Nike Factory Stores - EMEA Headquarters, Hilversum, NL, Netherlands

Main tasks

As our Director of Nike Factory Stores, you'll effectively lead and manage a region of 45 stores within Northern Europe, Benelux and UK/Ireland. The role is based in our European HQ (Hilversum, NL) and reports directly to the GM of Factory Stores Europe.

RESPONSIBILITIES

Develops an overall operational strategy for the store fleet.
You'll establish and monitor performance metrics and KPI's related to Sales, Revenue, Wages, SG&A, PTNI, Shrink, Margin, Budget, etc.
Creates operational policies and procedures to be implemented and executed by entire field management team.
Creates the operational business plan to maximize productivity, profitability and customer satisfaction levels throughout all stores.
Manages and develops direct reports and their teams.
Assists with long-range concept/retail business planning and strategy.
Ensures successful implementation of staff policies or programs.
Lead assessment and development of retail field talent.
Responsible for communication and delivery of rewards and recognition for Regional Managers.
Lead, motivate, energize and direct the territory retail teams.

REQUIREMENTS

10+ years' retail management experience with at least 3 years' in a senior-level position within retail
5+ years experience in multi-store management
Extensive experience and the ability to excel in delivering a high level of customer service in a brand image retailer
Retail operations, budgeting, planning, customer service, sales and people management experience required
Demonstrate the ability to build, lead and manage high-performing teams
Ability to travel approximately 30% of the time

Retail Buying Coordinator - EMEA Headquarters, Hilversum, NL, Netherlands

Main tasks

As Buying Coordinator you will support the Buyers for Nike Factory Stores Europe

Accountability

Data Entry
Best Seller Reporting
Buyer Support

Tasks

Co ordinate all aspects of Purchase Order Management including; Vendor set up, item code, pricing and PO Entry
PO revisions, Pricing
Ensure data between various systems are in synch.
Input of orders, markdowns and price changes
Create maintain best seller and trade reports
Create general analysis and recaps
Work with Buyers on day to day business needs including
Preparation of reviews & meetings support analysis
Undertake research where directed to feed into strategic process
Create manuals for processes within the Buying department

Ideal Candidate

Well organized
Analytical
Accurate
Retail knowledge
Strong sense of brand and product
Team player
Strong communicator
Focused
Flexible

Minimum Requirement

Excellent Excel Skills

Fluent written and spoken English

Numeracy

Accuracy

Relevant Retail experience

Mega Store Sales Associate - UK - MUML (Man U Merchandising Ltd) , United Kingdom

Main tasks

The Mega Store Team work closely together to ensure the smooth and effective running of the store at all times and to make shopping in the store memorable to all our visitors from around the world.

Sales associates must be flexible as hours will vary from week to week depending on Matches and other influences that may affect the business, including the stock taking process. Key responsibilities of this role include:

- Stock replenishment

- Merchandising

- Customer service

- Cash handling.

In contributing to the success of the Mega Store team, your role will also include cashiering and supporting shipping and receiving. You will be allocated to one of the following departments, but will be expected to work across the Store when needed:

- Tills

- Shirt Printing

- Sales floor

- Stock Rooms

Mega Store staff must be flexible, possess excellent communication skills and a strong work ethic. In addition staff must be able to work as part of a team taking direction from Team Leaders and Store Management.

All staff must be able to work weekends and match days.